Shipping & Returns

Shipping Speed
Our all products are custom made and gets shipped out after fulfillment. Usually we take 2-7 business days to create and fulfill clothing products such as T-Shirts, Tank Tops and 2-5 business days for non apparel products such as mugs, posters etc.

You must add shipping times on top of the fulfillment days. 97% of our orders are shipped within 5 business days and non-apparel products are shipped within 3 business days.

RETURN

Our all products are custom printed as we recevie orders. As a result, we do not accept cancellations, changes, returns, or exchanges for these items unless there is a defect with the item. 

In the item is shipped with a defect such as printing error, we will offer a replacement or refund if the defect is reported within 14 days. Regrettably, we do not accept returns or exchanges due to sizing issues.

Our orders are printed as we receive the order. So, for wrong size ordered by customer is not eligible for return or exchange.

***** PLEASE MAKE SURE YOU ARE ORDERING THE RIGHT SIZE ******

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Only if your products are damaged or has any issue, such as printing errors then only we will do a return.

You must send us a picture first showing the damage. We will inspect the damaged product and we would confirm whether it fits our criteria for return. Upon approval we will ask you to send the product back to us. Once received we will send you a brand new product at no cost to you.


Refunds (if applicable)
Because of our production process, we currently do not offer refunds. Only under circumstances where we made a mistake will we consider making a refund. This will be reviewed on a case by case basis.

Return Address
To return your product, you should mail your product to:

PawsAreGood.com
8365 W Maynard Road,
Niles, IL 60714

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.